{"id":109815,"date":"2026-10-26T14:35:46","date_gmt":"2026-10-26T13:35:46","guid":{"rendered":"https:\/\/vibben.se\/returer-och-reklamation\/"},"modified":"2026-10-26T16:37:35","modified_gmt":"2026-10-26T15:37:35","slug":"returer-och-reklamation","status":"publish","type":"page","link":"https:\/\/vibben.se\/en\/returer-och-reklamation\/","title":{"rendered":"Returer & reklamationer \u2013 enkel hj\u00e4lp hos Vibben"},"content":{"rendered":"
\n
\n

VIBBEN \u2022 KUNDSERVICE<\/p>\n

Returer & reklamationer.<\/span><\/h1>\n

H\u00e4r hittar du allt du beh\u00f6ver veta om \u00e5ngerr\u00e4tt, \u00e5terbetalningar och reklamationer. Tydligt, tryggt och utan kr\u00e5ngel.<\/p>\n

Kontakta kundservice \u2192<\/a>S\u00e5 fungerar det<\/a><\/div>\n<\/section>\n
\n
14 dagar<\/strong>\u00c5ngerr\u00e4tt som huvudregel<\/span><\/div>\n
Enkelt<\/strong>Kontakta oss via e-post<\/span><\/div>\n
Tryggt<\/strong>Svensk konsumentlagstiftning<\/span><\/div>\n<\/div>\n
\n

ENKELT STEG F\u00d6R STEG<\/p>\n

S\u00e5 g\u00f6r du en retur<\/h2>\n

Kontakta oss f\u00f6rst, s\u00e5 hj\u00e4lper vi dig att g\u00e5 vidare p\u00e5 r\u00e4tt s\u00e4tt.<\/p>\n

\n
01<\/span><\/p>\n

H\u00f6r av dig<\/h3>\n

Mejla info@vibben.se<\/a> inom \u00e5ngerfristen. Ange ordernummer och vilka produkter \u00e4rendet g\u00e4ller.<\/p>\n<\/div>\n

02<\/span><\/p>\n

F\u00e5 instruktioner<\/h3>\n

Vi hj\u00e4lper dig med n\u00e4sta steg och information om hur varan ska skickas tillbaka.<\/p>\n<\/div>\n

03<\/span><\/p>\n

\u00c5terbetalning<\/h3>\n

Efter en godk\u00e4nd retur \u00e5terbetalar vi enligt g\u00e4llande konsumentregler, normalt via samma betals\u00e4tt.<\/p>\n<\/div>\n<\/div>\n<\/section>\n

\n
\n
\n

\u00c5NGERR\u00c4TT<\/p>\n

Du har normalt 14 dagar<\/h2>\n

Vid distansk\u00f6p har du som huvudregel 14 dagars \u00e5ngerr\u00e4tt, r\u00e4knat fr\u00e5n dagen efter att du tar emot varan. Meddela oss tydligt inom den tiden.<\/p>\n

N\u00e4r du har meddelat oss ska varan skickas tillbaka utan on\u00f6digt dr\u00f6jsm\u00e5l. Du betalar normalt returfrakten om vi inte har erbjudit annat. Du kan ansvara f\u00f6r v\u00e4rdeminskning om varan hanterats mer \u00e4n n\u00f6dv\u00e4ndigt.<\/p>\n<\/article>\n

\n

BRA ATT VETA<\/p>\n

Hygien & f\u00f6rsegling<\/h2>\n

Av h\u00e4lso- och hygiensk\u00e4l kan \u00e5ngerr\u00e4tten vara undantagen f\u00f6r vissa f\u00f6rseglade intim- och hygienprodukter om du har brutit en s\u00e5dan f\u00f6rsegling.<\/p>\n

Undantaget g\u00e4ller inte automatiskt alla intimprodukter. Det beror p\u00e5 produkten och om den relevanta f\u00f6rseglingen faktiskt har brutits. \u00c4r du os\u00e4ker? Kontakta oss innan du \u00f6ppnar f\u00f6rpackningen.<\/p>\n<\/article>\n<\/div>\n<\/section>\n

\n

VANLIGA FR\u00c5GOR<\/p>\n

Bra att k\u00e4nna till<\/h2>\n
\nN\u00e4r f\u00e5r jag pengarna tillbaka?<\/summary>\n

Vid giltig \u00e5ngerr\u00e4tt sker \u00e5terbetalning utan on\u00f6digt dr\u00f6jsm\u00e5l och senast inom 14 dagar fr\u00e5n att du meddelat oss. Vi f\u00e5r dock avvakta tills varan har kommit tillbaka eller du har visat att den skickats tillbaka.<\/p>\n<\/details>\n

\nVad g\u00f6r jag om en vara \u00e4r felaktig?<\/summary>\n

Du har r\u00e4tt att reklamera en felaktig vara enligt konsumentk\u00f6plagen. Beskriv felet f\u00f6r oss via mejl och ange ordernummer. Bifoga g\u00e4rna bilder om det \u00e4r relevant. Skicka inte tillbaka produkten f\u00f6rr\u00e4n du f\u00e5tt returinstruktioner.<\/p>\n<\/details>\n

\nVar hittar jag alla k\u00f6pvillkor?<\/summary>\n

L\u00e4s v\u00e5ra k\u00f6pvillkor<\/a> f\u00f6r fullst\u00e4ndig information om priser, leveranser, \u00e5ngerr\u00e4tt och reklamationer. Tvingande konsumentlagstiftning g\u00e4ller alltid.<\/p>\n<\/details>\n<\/section>\n

\n

VI HJ\u00c4LPER DIG<\/p>\n

Fortfarande funderingar?<\/h2>\n

Mejla oss med ditt ordernummer s\u00e5 hj\u00e4lper vi dig vidare. V\u00e5rt m\u00e5l \u00e4r att g\u00f6ra det enkelt att handla tryggt hos Vibben.<\/p>\n

info@vibben.se \u2192<\/a><\/p>\n

Vibben \u2022 \u00c5g\u00e5rdsv\u00e4gen 65, 341 41 Ljungby, Sverige<\/p>\n<\/section>\n<\/div>","protected":false},"excerpt":{"rendered":"

VIBBEN \u2022 KUNDSERVICE Returer & reklamationer. H\u00e4r hittar du allt du beh\u00f6ver veta om \u00e5ngerr\u00e4tt, \u00e5terbetalningar och reklamationer. Tydligt, tryggt och utan kr\u00e5ngel. Kontakta kundservice \u2192S\u00e5 fungerar det 14 dagar\u00c5ngerr\u00e4tt som huvudregel EnkeltKontakta oss via e-post TryggtSvensk konsumentlagstiftning ENKELT STEG F\u00d6R STEG S\u00e5 g\u00f6r du en retur Kontakta oss f\u00f6rst, s\u00e5 hj\u00e4lper vi dig att […]\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-109815","page","type-page","status-publish","hentry"],"yoast_head":"\nReturer & reklamationer \u2013 enkel hj\u00e4lp hos Vibben - Vibben<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vibben.se\/en\/returer-och-reklamation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returer & reklamationer \u2013 enkel hj\u00e4lp hos Vibben\" \/>\n<meta property=\"og:description\" content=\"VIBBEN \u2022 KUNDSERVICE Returer & reklamationer. 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